Terms of Service
Last updated: April 2026
1. Acceptance of Terms
By accessing or using the Lenavara website at lenavara.com (“the Site”) and any related services (collectively, “the Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the Services.
2. Description of Services
Lenavara is a technology platform that connects patients with independent, licensed healthcare providers for the purpose of medical weight management consultations and treatment. Lenavara is not a healthcare provider and does not provide medical advice, diagnose conditions, or prescribe medications.
All medical services, including but not limited to consultations, diagnoses, and prescriptions, are provided by independent, licensed physicians and healthcare professionals who are solely responsible for all clinical decisions.
3. Eligibility
To use our Services, you must:
- Be at least 18 years of age
- Be a resident of the United States
- Provide accurate, current, and complete information
- Have the legal capacity to enter into these Terms
4. No Medical Advice
The content on the Site, including but not limited to text, graphics, and other materials, is for informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.
Individual results may vary. Medical weight loss outcomes depend on numerous individual factors including adherence to treatment plans, underlying health conditions, lifestyle, and other variables. No specific outcomes are guaranteed.
5. User Responsibilities
When using our Services, you agree to:
- Provide truthful, accurate, and complete information in all assessments and forms
- Not misrepresent your identity or medical history
- Follow all instructions provided by your healthcare provider
- Not use the Services for any unlawful purpose
- Not attempt to access other users' information or interfere with the Services
6. Intellectual Property
All content, trademarks, logos, and intellectual property displayed on the Site are owned by or licensed to Lenavara. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.
7. Third-Party Services
The Site may contain links to third-party websites or services, including those of independent healthcare providers, pharmacies, and payment processors. We are not responsible for the content, policies, or practices of any third-party services. Your interactions with third parties are governed by their respective terms and policies.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Lenavara, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from:
- Your use of or inability to use the Services
- Any medical treatment or advice received through our platform
- Unauthorised access to your personal information
- Any errors, omissions, or inaccuracies in the Site's content
- Any third-party actions or services
In no event shall Lenavara's total liability exceed the amount you have paid to Lenavara, if any, in the twelve (12) months preceding the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless Lenavara and its affiliates from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Services, your violation of these Terms, or your violation of any rights of a third party.
10. Disclaimer of Warranties
The Services are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Delaware.
12. Changes to These Terms
We reserve the right to modify these Terms at any time. Material changes will be indicated by updating the “Last updated” date. Your continued use of the Services after changes constitutes acceptance of the updated Terms.
13. Termination
We may suspend or terminate your access to the Services at any time, with or without cause or notice. Upon termination, your right to use the Services will immediately cease.
14. Contact
For questions about these Terms, please contact us at: support@lenavara.com
Address: Lenavara, 5 Mid Mills, Stanley Mills, Perth, Scotland PH1 4RA, United Kingdom